About the Company
Status is a venture-backed startup building the future of customer onboarding and success workflows. We know that customer onboarding, implementation and success teams are the heartbeat of any business as they are tasked with keeping customers happy, healthy and coming back for more. Our mission is to help these teams stop churn before it starts by enabling businesses to get new customers to value faster through organized, automated and collaborative customer onboarding workflows. Join us to be at the forefront of changing the customer experience industry with a more modern approach to collaborative customer onboarding.
About You
You will be the first AE hire at Status, working directly with the founding team and outbound BDRs to own and manage prospects from first demo to close. This takes a special type of entrepreneurial mindset, one that finds ways to hit targets and goals when the “how to get there” is not abundantly clear. You are someone who wants to be part of achieving major revenue milestones for the first time and have a hunger to win.
Early stage sales is not for the faint of heart, so if you are looking for a CRM full of warm leads and a team of marketers enabling your process, then this is not your role. If you are looking to pair your proven track record with a strategic opportunity to shape how a startup qualifies sales opportunities and closes new accounts, then this could be the sales career accelerator you are looking for.
You love speaking with potential customers, demo-ing product and asking poignant qualification questions. You are a fantastic listener who takes notes so that you can refine your message and methods for future prospects. You are a process-minded person who holds yourself accountable to goals and deadlines. You are also someone who works well with a team and can take ownership of sales process improvements without having to be told what to do.
The upside of this role is substantial. As we look to grow Status and serve a broader and deeper customer base, your insight and experience will have influence on company direction. Join us if you love doing hard things with high upside, and having fun while you’re at it.
What You’ll Do
- Successfully manage sales pipeline and close new business
- Qualify potential sales opportunities from meetings that the BDR team sets, and manage next steps and important milestones to close customers
- Demo the Status product and quickly identify if prospects have an urgent pain point that we can solve
- Become an expert storyteller of the Status value proposition and how it will help our customers
- Strategically develop pipeline management methods with the founders to help refine our sales cycle and closing strategies
- Continually refine and test messaging and sales methodologies, proactively reporting on your results and findings
- Assist in developing materials or documentation that can be used to help prospects during the sales process
- Support the development and training of new AE hires, willfully sharing best practices and offering coaching
What We Look For
- 1-2 years of relevant Account Executive sales experience (bonus for experience in SaaS, but not a requirement)
- Tenacious hunger and competitive edge to win new business and close deals
- A skilled verbal communicator: a direct, clear and a respectful approach to conversation with cold/warm leads
- Excellent, clear and concise written communication skills
- Always looking to take action, understanding that consistent activity in sales will build strong and qualified pipeline
- Ability to work well by yourself, not afraid to take action and learn before waiting for help
- A no ego teammate: we want you to be aggressive and confident, but we do not tolerate high ego individuals. Teamwork and the ability to take feedback and coaching is key.
Benefits
- Full benefits (medical, dental, vision and life, HSA/FSA)
- Competitive salary and commission structure
- Unlimited PTO and flex scheduling
- Fitness center access in our building
- A fun, fast-moving and collaborative environment where every team member influences company trajectory
