The Status blog

Whether you like it or not, your customer onboarding process will influence how customers think about your brand and will influence renewals, upsells or churn. In this article, we cover 4 critical parts that every B2B SaaS customer onboarding process should have to elevate your customer experience.

Software implementation plans come in all shapes and sizes, but the underlying best practices to successfully onboard new customers remain the same. This article covers the ins and outs of software implementation plans and the benefits that a well-organized plan can have on your business.

Few moments in the customer journey are as important as the sales to customer success handoff. This article covers the best practices your sales and success teams can employ to ensure that you deliver an elevated customer experience and build a loyal customer base.

Improving the time to value (TTV) for your customers should be a key focus for any business. After all, the sooner you can provide value to your customers, the more likely they are to stick around and become loyal advocates. This article will discuss how you can improve TTV through your people, processes, products, and tech stack. Let's get started!